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Manoir du Lac Delage

COVID-19

COVID-19

Your safety: our goal !
  • In enclosed or partially enclosed public areas, wearing a face covering is mandatory for people aged 10 and over.
  • Hand sanitizer dispensers are made available inside and outside our establishment. We ask all our employees and guests to wash their hands while entering and exiting our facilities.
  • Protective screens have been installed at all our welcoming stations (reception desk, activity centre, health centre, restaurant, etc.) as well as floor signage to identify the waiting areas.
  • The disinfection of the hotel rooms and public spaces is executed with great care and inspected on a daily basis.
  • All public areas are sanitized on a regular basis. We pay extra attention to all doorknobs, handrails, public washrooms, reception desk, activity centre and equipment, etc.
  • Our check-in and check-out procedures have been revised in order to minimize contact. Upon your departure, please insure to inform the reception staff and to leave your keys in the basket provided for this purpose. We prefer processing the incidentals payment with the credit card registered to your file. The final invoice will be sent to you by email.
  • The employees of every department wear the appropriate protection equipment according to their functions.
  • The set-up of our dining and bar areas (patio, the Gourmet Champêtre restaurant and L'Incontournable bar) has been modified in accordance with government directives. Social distancing and constant disinfection of all equipment are prioritized.
  • All authorized sports activities are made available to our guests. All equipment is disinfected after each use.
  • All employees are regularly trained and informed about the new protocols in order to comply to the new standards required by the authorities.
  • The Manoir's Health Centre is ready to welcome you! The massage therapy and aesthetic services are available. All of our employees received the Hygiène et salubrité en institut de beauté training for the recovery. As for the equipment, it is disinfected after each use (treatment equipment, doorknobs, counters, etc.)
  • To this day, none of our team members has been infected with the COVID-19. All our employees have been advised to self-quarantine should they present any symptom of COVID-19. The return to work protocol after that period will be closely monitored. Likewise, should you present any symptom of COVID-19, we ask that we inform us about this and that you respect the government regulations accordingly.